For the most immediate support, our live chat is your best point of contact.

Shop Now

By Teddy

Once your return has been received and processed, you will be notified via email when the refund has been issued. Processing time can take up to 14 days.Please allow 5&#xA0;business days for the refund to reflect in your account.&#xA0;

Once your return has been received and processed, you will be notified via email when the refund has been issued. Processing time can take up to 14 days. Please allow 5 business days for the refund to reflect in your account.

When will I get my refund?

Returns & Refunds

Are duties and taxes included on my order?

How do I track my order?

Popular FAQs

Do you offer free shipping?

Do you ship worldwide?

How long does delivery take?

How much does shipping cost?

Where do you ship from?

Can I combine the shipping on my orders?

Shipping & Duties

Do you offer refunds or exchanges?

How do I start a return or exchange?

What happens if my package is lost or arrives in a damaged state?

How do I cancel my order?

My order was marked delivered but it’s not here!

What do I do if I receive the wrong item in my order?

What is your cancellation policy?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

Orders

Product Issues

Product Sizing

By Teddy Gift Cards

Products

Shipping Policy

Returns Policy

Cookie Policy

Privacy Policy

Terms & Conditions of Sale

Dog Accessory Disclaimer

Modern Day Slavery Statement

By Teddy Policies

When will I get my refund?Updated 18 days ago